Questions every doctor asks first.
Straight answers — including where we're still building. If something below isn't fully live yet, we say so.
Does Demed replace my clinical judgment?
No — Demed is a co-pilot, not an autopilot. Every recommendation requires physician confirmation before it takes effect, and during the pilot phase every recommendation is additionally reviewed by Demed's clinical lead. You can accept, modify with a documented reason, or reject any recommendation at any time.
What guidelines is Demed actually grounded to?
The current corpus includes IDSA condition-specific guidelines, ICMR's national treatment and antibiotic stewardship guidelines, WHO's AWaRe antibiotic classification and infection-prevention guidance, and India's own AMR surveillance network (AMRSN) resistance data — not just Western guideline assumptions applied to an Indian patient population.
How is this different from asking ChatGPT or another general LLM?
A general-purpose LLM answers from its training data with no way to verify the claim or show its source — and it will answer fluently even when it's wrong. Demed retrieves from a curated, versioned guideline corpus and shows the citation behind every recommendation. Anything that can be calculated deterministically — renal dosing, allergy cross-reactivity — runs in code, not a language model, and never guesses.
What happens when Demed is uncertain or the evidence is thin?
Demed is designed to fail closed: if there isn't a confident, guideline-supported answer, it says so rather than producing a plausible-sounding guess. Confidence scores are shown alongside every recommendation so you can judge how much weight to give it.
Where does patient data go, and who can see it?
Each hospital's data is isolated at the database level (row-level tenant isolation) — no cross-hospital visibility is possible even within Demed's own infrastructure. Every read and write is captured in an immutable audit trail.
Is Demed DPDP compliant?
We're building the technical foundation DPDP (India's Digital Personal Data Protection Act) requires — consent tracking, data export on request, and de-identification tooling — as first-class features, not an afterthought. Full compliance is a legal determination made jointly with each pilot hospital's own data protection process, and we're happy to work through that with your team.
Can a patient or hospital request their data be exported or removed?
Yes. Patient records can be exported in full on request, and de-identified in place when a case needs to be retained for audit purposes without identifying information attached.
Does Demed integrate with our hospital EMR?
Direct EMR integration is on our roadmap and being scoped per hospital. During the pilot, Demed runs as a standalone web application alongside your existing systems — we're working on integration pathways and will update pilot participants as each becomes available.
Can I use Demed on my phone, on the ward?
The current pilot is a responsive web application, usable on a phone or tablet browser. A native mobile app (App Store / Play Store) is planned for after the web pilot is validated — we're working on it and will share a timeline once the web pilot results are in.
Can I upload lab reports or dictate a case instead of typing?
Image-based lab report extraction is live today. Voice input and multi-page document upload (PDFs, Excel exports, and scanned reports with tables) are in active development for the next pilot phase — we're working on it and will update pilot participants directly as each capability goes live.
Who at Demed do we talk to if something looks wrong?
Every pilot hospital gets a direct line to Demed's clinical lead for case-level questions, and to the product team for anything technical. Request a pilot and we'll set that up as part of onboarding.
What does a pilot actually involve for our team?
A focused pilot on a defined patient cohort, with Demed's clinical lead reviewing recommendations alongside your prescribing physicians and comparing outcomes against your existing process. Scope and duration are agreed with each hospital before starting — we tailor it, not the other way around.
Is there a cost to join the pilot?
Pilot terms are discussed directly with each hospital based on scope. Reach out through the pilot request form and we'll walk through it.
What ethics or institutional approval do we need?
As with any clinical decision-support tool used on real patient cases, we expect pilot hospitals to route this through their institutional ethics committee (IEC) process, and we'll provide whatever documentation that process requires.
Still have a question?
Reach out directly — we'd rather answer it now than have it surface mid-pilot.
Email hello@demed.inRequest a pilot